Globalisation has brought significant benefits to developing countries, but has also had profound implications for workers’ rights. Social dialogue and an effective industrial relations system have been shown to be key to upholding and protecting these rights, as well as leading to improved productivity and more sustainable industry. In Bangladesh, the disasters in both Tazreen and Rana Plaza factories put brands, the ready made garments (RMG) sector and the national government in the global spotlight as never before. To date, Bangladesh has suffered from weak systems of industrial relations and low levels of social dialogue. However, there is increasing appetite from both workers and employers for positive change in the workplace that will lead to improved labour-management relations. Giving workers the opportunity to have their voices heard is key not only to achieving fair working conditions but also to creating stable sourcing markets and sustainable economic growth. For these reasons, the Joint Ethical Trading Initiatives (JETI) of Denmark, Norway and the UK have worked with their members, members’ suppliers and a range of other stakeholders to develop a scalable and replicable model of effective social dialogue. The programme aims to build capacity and establish structures and processes in the workplace that enable workers and employers to negotiate collectively on issues concerning their rights and responsibilities and to resolve conflicts peacefully and effectively. This summary sets out the impact the social dialogue programme has had to date, following a recent independent evaluation.